Frequently Asked Questions | OLUVIA Hair Serum

Frequently Asked Questions

Everything you need to know about OLUVIA Hair Growth Serum — from application to delivery.

🧴 Product & Formula

1. Is OLUVIA Hair Serum suitable for all hair types?

Yes. OLUVIA Hair Growth Serum is formulated to work across all hair types — straight, wavy, curly, and textured. Whether your hair is fine or thick, oily or dry, our lightweight formula adapts to your needs.

2. What makes OLUVIA different from other hair serums?

OLUVIA is powered by 5 internationally patented actives — Redensyl®, Procapil™, AnaGain™, Capixyl™, and Baicapil™ — that are clinically studied to reduce hair fall and stimulate regrowth. Most serums focus only on surface shine; OLUVIA works at the follicle level.

3. Is it free from harmful ingredients?

Yes. OLUVIA is free from parabens, sulphates, harsh alcohol, mineral oil, and artificial colours. Every ingredient is listed transparently on our Ingredients page.

4. Is it suitable for chemically treated or colour-treated hair?

Yes. OLUVIA Hair Serum is safe for use on chemically treated, relaxed, and colour-treated hair.

📌 How to Use

5. How do I apply the serum?

Apply 4–6 drops directly onto the scalp. Part your hair into sections and massage gently with your fingertips for 1–2 minutes to ensure even distribution and absorption. Use on a clean, slightly damp scalp for best results.

6. Can I use it every day?

Yes. OLUVIA Hair Serum is designed for daily use. Consistent application is key to seeing results — we recommend using it every day for a minimum of 8 weeks for visible improvement.

7. When should I apply the serum?

Apply to a clean scalp — ideally after washing your hair or on a lightly damp scalp. You may also apply it at night as part of your bedtime routine for overnight absorption.

8. Can I use it before heat styling?

Yes, a small amount can be applied before heat styling to help protect the hair shaft. Always follow the usage instructions on the product packaging.

9. How much product should I use?

We recommend 4–6 drops per application. Those with longer or thicker hair may use slightly more. Avoid over-application to prevent buildup.

10. Will the serum make my hair greasy?

No. Our formula is lightweight and fast-absorbing. When used as directed, it leaves no greasy residue — just a clean, nourished scalp.

11. How long will one bottle last?

With daily use, one 50ml bottle typically lasts 4–6 weeks, depending on your hair length and scalp coverage.

📊 Results

12. When will I start seeing results?

Most users notice a reduction in hair fall within 4 weeks. Visible regrowth and improved density are typically observed after 8 weeks of consistent daily use. Hair growth is a gradual process — patience and consistency are essential.

13. Can OLUVIA help with hair fall caused by stress or hormonal changes?

OLUVIA's patented actives — particularly Capixyl™ (DHT blocker) and Redensyl® (follicle reactivator) — are clinically studied to address multiple causes of hair fall, including hormonal and stress-related thinning. For severe or medical-grade hair loss, we recommend consulting a dermatologist.

🚚 Orders & Shipping

14. Do you offer Cash on Delivery (COD)?

COD availability depends on your delivery location and will be displayed at checkout. We recommend checking during the order process.

15. How long does shipping take?

Orders are processed within 1–2 business days. Estimated delivery times:

Metro cities: 2–4 business days
Tier 2 & Tier 3 cities: 4–7 business days

16. How can I track my order?

Once your order is shipped, you will receive tracking details via email and/or SMS. You can use the tracking link provided to monitor your delivery in real time.

🛡️ Returns & Support

17. What should I do if I receive a damaged or incorrect product?

Please contact us within 48 hours of delivery with clear photographs of the product and packaging. Our support team will prioritise your case and work to resolve it as quickly as possible.