Terms & Conditions | OLUVIA

Terms & Conditions

Last Updated: June 2026

Welcome to OLUVIA. By accessing or using our website (oluvia.in) and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age, or are accessing the website under the supervision of a parent or legal guardian. Use of this website constitutes your acceptance of these Terms & Conditions.

2. Modifications to Terms

OLUVIA reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

3. Products & Descriptions

We make every effort to display our products, descriptions, and images as accurately as possible. However:

Actual product appearance may vary slightly depending on your device display settings.
Product formulations, packaging, and availability are subject to change without notice.
OLUVIA reserves the right to discontinue or limit the availability of any product at any time.

4. Pricing

All prices are displayed in Indian Rupees (₹) unless otherwise stated.
Prices are subject to change without prior notice.
In the event of a pricing error, OLUVIA reserves the right to cancel the affected order and issue a full refund.
Applicable taxes and shipping charges (if any) will be displayed at checkout before payment.

5. Orders

By placing an order on our website, you confirm that:

All information provided is accurate, complete, and current.
You are authorised to use the selected payment method.
You consent to being contacted for order verification if required.

OLUVIA reserves the right to refuse or cancel any order at its discretion, including but not limited to cases involving product unavailability, pricing errors, suspected fraudulent activity, or violation of these Terms.

6. Shipping

All orders are processed and shipped in accordance with our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. We strongly recommend reviewing this policy before making a purchase.

8. Intellectual Property

All content on this website — including but not limited to logos, images, graphics, product descriptions, text, videos, and design elements — is the exclusive property of OLUVIA and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, republished, or used in any form without prior written permission from OLUVIA.

9. Prohibited Activities

By using this website, you agree not to:

Use the website for any unlawful, fraudulent, or harmful purpose
Attempt to gain unauthorised access to our systems, servers, or databases
Interfere with or disrupt the security, integrity, or functionality of the website
Copy, scrape, or misuse any website content without written permission
Impersonate any person or entity or misrepresent your affiliation with any person or entity

10. Disclaimer of Warranties

OLUVIA products are formulated with clinically studied ingredients. However, individual results may vary based on hair type, scalp condition, severity of hair fall, and consistency of use. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. For severe or medical-grade hair loss, please consult a qualified dermatologist.

11. Limitation of Liability

To the fullest extent permitted by applicable law, OLUVIA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of or inability to use our website or products
Unauthorised access to or alteration of your data
Any third-party conduct or content on or linked from our website

12. Third-Party Links & Services

Our website may contain links to third-party websites or services for your convenience. OLUVIA is not responsible for the content, privacy practices, or policies of any third-party platforms. Accessing such links is at your own risk.

13. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, store, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of India.